Vendor Policy – Habinx Private Limited
This Vendor Policy governs the engagement, responsibilities, and conduct of all vendors, contractors, and service partners (“Vendors”) associated with Habinx Private Limited (“Company”, “we”, “us”, “our”) for delivering services through https://habinx.com.
1. Scope of Engagement
Habinx collaborates with Vendors for execution of services including but not limited to:
- Interior design and turnkey execution
- Home renovation and construction
- Modular kitchen and wardrobe installation
- Smart home automation systems
- Packers & movers services
- Legal, compliance, and documentation assistance
Vendors are onboarded to support service delivery while Habinx acts as a platform, coordinator, and service integrator.
2. Vendor Onboarding
- Vendors are empaneled after internal evaluation, which may include:
- Background verification
- Experience and portfolio review
- Capability assessment
- Habinx reserves the right to:
- Approve or reject any Vendor application
- Suspend or terminate Vendor access at its sole discretion
3. Project Allocation
- All work assignments are:
- Managed and distributed through Habinx’s internal CRM system
- Based on Vendor expertise, availability, and performance
- Vendors shall:
- Accept or decline assignments within stipulated timelines
- Execute only assigned projects and not engage independently with Users
4. Non-Disclosure & Confidentiality
- Vendors agree that all information related to:
- Customers (Users)
- Pricing and contracts
- Project details
- Internal systems and processes
- is strictly confidential.
- Vendors shall not:
- Disclose their association with Habinx publicly without written consent
- Share customer details with third parties
- Use data for personal or commercial gain outside assigned work
- Vendor identity and network structure are proprietary to Habinx and are not disclosed publicly on the platform.
5. Non-Circumvention
- Vendors are strictly prohibited from:
- Directly contacting Habinx customers for independent business
- Offering services outside the Habinx platform to assigned clients
- Bypassing Habinx to receive direct payments
- Any such activity will result in:
- Immediate termination
- Legal action, if applicable
6. Service Standards & Execution
Vendors must:
- Adhere to:
- Defined project scope
- Agreed timelines
- Quality benchmarks
- Ensure:
- Professional conduct with Users
- Proper communication and updates
- Compliance with safety standards
- Regularly update project progress through the CRM system.
Failure to meet standards may lead to:
- Penalties
- Payment hold
- Reduced future assignments
- Termination
7. Pricing & Payments
7.1 Pricing Control
- All pricing is determined or approved by Habinx.
- Vendors must not:
- Quote independent prices to Users
- Negotiate directly without authorization
7.2 Payment Terms
- Payments to Vendors are:
- Milestone-based or project-based
- Released after:
- Completion of agreed work
- Quality checks
- Required approvals
- Habinx reserves the right to:
- Withhold payments in case of disputes or non-compliance
8. Liability & Responsibility
- Vendors are independently responsible for:
- Execution quality
- On-site safety and labor compliance
- Tools, materials, and manpower
- Habinx shall not be liable for:
- Vendor negligence
- Damages caused during execution
- Workforce-related issues
9. Compliance with Laws
Vendors must comply with all applicable laws, including:
- Labor and employment laws
- Safety regulations
- Taxation requirements
- Local municipal and regulatory rules
Any violation will result in immediate action, including termination.
10. Use of Materials & Resources
- Vendors shall:
- Use quality materials as agreed
- Avoid unauthorized substitutions
- Any deviation must be:
- Approved in writing by Habinx
11. Communication Protocol
- All communication with Users must be:
- Transparent
- Professional
- Conducted through approved channels
- Vendors must not:
- Misrepresent Habinx services
- Make false commitments
12. Dispute Resolution
- Any disputes:
- Between Vendor and User, or
- Between Vendor and Habinx
- shall be reported immediately to Habinx.
- Habinx may:
- Mediate disputes
- Take corrective actions
- Make final decisions on project continuation
13. Termination of Vendor Relationship
Habinx may suspend or terminate a Vendor in case of:
- Breach of this Policy
- Poor performance or repeated delays
- Fraudulent or unethical practices
- Violation of confidentiality or non-circumvention
Termination may be immediate and without prior notice.
14. Intellectual Property
- Any designs, plans, documents, or deliverables created under a Habinx project:
- Shall belong to Habinx or the end User (as applicable)
- Vendors shall not reuse or replicate such work without permission.
15. Code of Conduct
Vendors must not:
- Engage in fraud or misrepresentation
- Offer unauthorized discounts or deals
- Accept direct payments from Users
- Harass, mislead, or inconvenience Users
Violation will lead to strict action including blacklisting.
16. Policy Updates
Habinx reserves the right to update this Vendor Policy at any time. Continued engagement with Habinx constitutes acceptance of the updated terms.
17. Contact
For vendor-related queries or support: